Send
Drop off pre-paid parcels or post something new. Quick, local, and a lot friendlier than the queue at the post office.
Parcel drop off · Truganina VIC
Your local parcel counter — send, collect & return.
A staffed, neighbourhood spot to drop off parcels, collect online orders and send returns — right here in Truganina. Nothing left on your porch.
Parcel tracking number P H Q 4 8 2 1 9 3 A U. Current status: arrived at ParcelHQ and ready to collect.
What we do
Everything for the parcel run, in one stop
Whether you're posting a sale, grabbing a delivery or sending something back, do it at the counter — no queues at the post office, no missed-delivery cards.
Collect
Have your online orders delivered to us. We hold them safe at the counter until you're ready — a proper parcel collection point.
Return
Change your mind? Bring your returns to us for an easy returns drop off. We'll scan, lodge and send them on their way.
Supplies
Grab boxes, satchels and tape at the counter so you can pack and send in one visit — no extra trip needed.
How it works
Two simple flows at the counter
No apps, no accounts. Walk in, tell us what you need, and you're sorted in a couple of minutes.
Send a parcel
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Step 01 · Pack
Pack it up
Bring your item boxed and labelled, or grab supplies from us and pack at the counter.
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Step 02 · Drop
Drop it with us
Hand it over — we'll check the label and lodge it against the right carrier.
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Step 03 · Track
You're done
Keep your receipt and tracking. Your parcel is on its way — no waiting in line.
Collect a parcel
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Step 01 · Ship
Send it to us
At checkout, have your order delivered to the ParcelHQ counter address instead of your porch.
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Step 02 · Wait
We hold it safe
Your parcel arrives and stays secure at the staffed counter — never left outside.
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Step 03 · Collect
Pop in to collect
Show your ID or collection code and it's yours. In and out in a minute.
Why ParcelHQ
A parcel counter you can actually rely on
Built for the Truganina, Point Cook and Tarneit corridor — where everyone shops online and no one's home for the delivery.
Close & local
Right on Palmers Road, minutes from home. A quick stop on the way past — no cross-town trip.
Extended & weekend hours
Open evenings and weekends when the post office isn't — collect or send around your schedule.
Nothing left on your porch
Every parcel is held inside at a staffed counter — safe from porch theft, rain and the missed-delivery card.
Real people at the counter
A friendly local face who knows your name — not a locker or a robot. Ask us anything.
Find us
Come by the counter in Truganina
Inside Shrees Fashion on Palmers Road. Get directions, give us a call, or send a quick email — we're happy to help.
Address
Unit 174, 150 Palmers RoadTruganina VIC 3029
Trading hours
- Monday – Friday9:00 – 18:00
- Saturday9:00 – 17:00
- Sunday10:00 – 16:00
Contact
Inside Shrees Fashion — head to the parcel counter.
Palmers Road, TruganinaOpen in Google Maps for turn-by-turn directions
Carrier network coming soon · Amazon Hub Counter coming soon